aajili Casino
Terms & Conditions

In these Terms and Conditions, the following definitions apply unless the context otherwise requires:

• "aajili," "we," "us," "our," or "the Platform" refers to aajili Casino, its operators, affiliates, and subsidiaries operating under the PAGCOR regulatory framework in the Republic of the Philippines.
• "You," "Player," or "User" means any individual who has registered an account on aajili Casino and agrees to be bound by these Terms and Conditions.
• "Account" means the registered user account created by a Player on the aajili platform, identified by a unique username and secured by a password and optional two-factor authentication.
• "Balance" means the total of real-money funds held in your aajili account at any given time, denominated in Philippine Peso (PHP), exclusive of any bonus funds that have not yet completed the applicable wagering requirements.
• "Bonus Funds" means any credits granted to your account as part of a promotional offer, welcome bonus, cashback award, or other incentive program, which are subject to separate wagering requirements and may not be withdrawn until those requirements are met.
• "Wagering Requirement" means the total amount you must wager from a bonus allocation before the resulting winnings become eligible for withdrawal.
• "KYC" or "Know Your Customer" means the identity verification process mandated by PAGCOR, requiring submission of a valid Philippine government-issued identification document before withdrawal privileges are activated on your account.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body responsible for licensing and regulating online casino operations in the Philippines.
• "Prohibited Jurisdiction" means any territory or country where online gambling is prohibited by applicable law.

By accessing the aajili Casino website at aajili.asia, creating an account, making a deposit, or placing a wager on any game offered through the platform, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety, including the Privacy Policy, Responsible Gaming Policy, and any applicable game-specific rules, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms and Conditions, you must immediately cease using the aajili platform and close your account. Continued use of the platform following any published amendments constitutes acceptance of the revised terms.

To register an account and participate in real-money gaming on aajili Casino, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your account membership:

1. You must be at least twenty-one (21) years of age. This minimum age requirement is mandated by PAGCOR and is non-negotiable. aajili Casino strictly prohibits access to its real-money gaming services by individuals under 21 years of age.
2. You must be a natural person — corporate entities, trusts, and other non-natural persons are not eligible to hold player accounts.
3. You must be physically located within the Republic of the Philippines at the time of registration and during each gaming session, unless aajili explicitly extends access to your jurisdiction.
4. You must not be listed on any government-maintained exclusion register, nor have been previously excluded from any licensed gambling operator.
5. You must not be an employee, director, contractor, consultant, or immediate family member of aajili Casino or any of its affiliated companies, game suppliers, or payment processors.
6. You must have the legal capacity to enter into binding contracts under Philippine law.
7. You must not currently hold another active aajili Casino account. Multiple accounts are strictly prohibited.

When registering an account with aajili Casino, you represent and warrant that all information provided — including your name, date of birth, address, mobile number, and payment details — is accurate, complete, and truthful. Providing false or misleading registration information constitutes a material breach of these Terms and Conditions.

Account Security Obligations

You are solely responsible for maintaining the security and confidentiality of your aajili login credentials. This includes:

• Choosing a strong, unique password not used for any other online service;
• Enabling two-factor authentication (2FA) on your account — while optional, aajili strongly recommends all players activate 2FA;
• Never sharing your username, password, or OTP codes with any third party, including aajili support staff — we will never ask for your password;
• Logging out of your account after each session, particularly on shared or public devices;
• Notifying aajili support immediately if you suspect unauthorized access to your account.

aajili Casino shall not be liable for any losses arising from unauthorized access to your account where the breach of security resulted from your failure to maintain adequate credential security.

KYC Verification

In accordance with PAGCOR licensing requirements, all players must complete Know Your Customer (KYC) identity verification before processing any withdrawal. Acceptable forms of government-issued identification include: UMID, Philippine System ID (PhilSys), driver's license, and Philippine passport. KYC documents must be current, unaltered, and clearly legible. aajili Casino typically completes KYC review within one business hour of document submission.

One Account Per Person

Each natural person may hold only one active aajili Casino account. If duplicate accounts are discovered, aajili reserves the right to close all but the original account, forfeit bonus balances, and withhold winnings pending investigation. In cases involving intentional registration of multiple accounts for bonus abuse, all related accounts will be permanently suspended.

aajili Casino accepts deposits via the following payment methods available to Philippine-based players: GCash, Maya (PayMaya), BDO via InstaPay, BPI via InstaPay, UnionBank via InstaPay, 7-Eleven Cliqq, USDT TRC20, and Coins.ph. The minimum deposit is PHP 100. All deposits are denominated and credited in Philippine Peso.

Deposits made via GCash and Maya are credited to your aajili account balance instantly upon confirmation from the payment provider. Bank transfers via InstaPay are typically credited within 5–10 minutes. Cryptocurrency deposits are credited after the required number of network confirmations.

You warrant that all funds deposited into your aajili account are legitimately owned by you, are free from any criminal origin, and are not connected with any fraudulent, money laundering, or other illegal activity. aajili Casino is required by Philippine law and PAGCOR regulations to report suspicious transactions to the relevant authorities.

aajili Casino does not charge fees for standard deposits. However, your payment provider (e.g., GCash, BDO) may apply their own standard transaction fees. These fees are beyond aajili's control and are not refundable by us.

Withdrawals from your aajili Casino account are subject to the following conditions:

• Completed KYC verification is required before any withdrawal request will be processed;
• The minimum withdrawal amount is PHP 500;
• Withdrawals must be processed via the same payment method used for the associated deposit, where technically feasible, in accordance with anti-money laundering regulations;
• Withdrawals will only be processed to accounts registered in your own name, matching your verified KYC documents;
• Any applicable wagering requirements on bonus funds must be satisfied before bonus-derived winnings can be included in a withdrawal request.

Standard withdrawal processing times at aajili Casino are: GCash and Maya — 5 to 30 minutes; Bank transfer via InstaPay — within the same business day for requests submitted before 8:00 PM Philippine Standard Time. VIP-tier members receive progressively faster processing, with Imperial-tier players benefiting from near-instant processing for standard amounts.

aajili Casino does not charge withdrawal fees. Daily withdrawal limits apply based on account verification level and VIP tier. Standard verified accounts may withdraw up to PHP 500,000 per day. Higher limits are available for VIP-tier members upon request to the dedicated support team.

All promotional offers made available by aajili Casino — including but not limited to welcome bonuses, reload bonuses, cashback awards, free spins, referral bonuses, and VIP program rewards — are subject to the specific terms and wagering requirements disclosed at the time the offer is presented. These specific terms take precedence over this general section where there is any conflict.

Wagering Requirements

Unless otherwise stated in the specific promotion terms, the following general bonus rules apply: bonus funds must be wagered a specified number of times (the wagering requirement) before any winnings derived from those funds may be withdrawn. Wagering contributions vary by game type — typically, slots contribute 100%, live casino games contribute a lower percentage, and certain game categories may contribute 0% toward wagering requirements. The specific contribution rates are disclosed in each offer's terms.

Bonus Abuse

aajili Casino employs automated and manual systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using wagering strategies designed to minimize risk while completing wagering requirements (such as hedging bets across outcomes), colluding with other players to abuse referral programs, and exploiting technical errors that result in artificially large bonus credits. Detection of any such activity will result in forfeiture of the bonus and associated winnings, and may result in permanent account suspension.

Bonus Expiry

Bonus funds and associated free spins carry expiry periods as stated in the applicable offer terms. Bonus funds not used within the stated expiry period will be automatically removed from your account balance. aajili Casino is not obligated to provide advance notice of bonus expiry beyond the terms stated at the time of the original offer.

aajili Casino is committed to providing a fair, transparent, and genuinely random gaming environment. All electronic games available on the platform — including slots, electronic table games, and e-games — use Random Number Generator (RNG) technology that has been independently certified by accredited testing laboratories. The results of all RNG-based games are statistically unpredictable and cannot be manipulated by aajili Casino, its staff, or any third party.

Live dealer games — including live baccarat, roulette, blackjack, sic bo, and dragon tiger — use real physical equipment (cards, roulette wheels, dice) operated by professional dealers in professional studio environments. The outcomes of live dealer games are determined by real physical processes and cannot be altered digitally.

All games display their certified Return to Player (RTP) percentage. These figures represent long-term statistical averages and do not guarantee individual session outcomes. Individual gaming sessions may deviate significantly from the published RTP in either direction. aajili Casino does not guarantee profits or any specific outcomes from gameplay.

The following conduct is strictly prohibited on the aajili Casino platform and constitutes a material breach of these Terms and Conditions:

• Providing false, misleading, or fraudulent registration information;
• Registering or operating more than one account, whether under the same or different identities;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or exploit game mechanics;
• Colluding with other players, casino staff, or any third party to gain an unfair advantage in any game;
• Exploiting technical errors, software glitches, or game vulnerabilities — any winnings generated through known exploits are void and will be forfeited;
• Attempting to launder money or conduct any financial transaction connected with illegal activity through the platform;
• Accessing the platform from a Prohibited Jurisdiction using a VPN, proxy server, or any other method designed to circumvent geographic restrictions;
• Engaging in harassment, abusive behavior, or threatening communications directed at aajili staff or other players via any platform communication channel;
• Reverse-engineering, decompiling, or attempting to extract the source code of any aajili software.

aajili Casino reserves the right to suspend or permanently close any account found to be engaged in prohibited conduct, to forfeit all balances including real-money deposits and winnings where permitted by applicable law, and to refer evidence of illegal activity to PAGCOR and relevant law enforcement authorities.

aajili Casino is committed to the promotion of responsible gaming in compliance with PAGCOR's responsible gaming framework. Gambling is intended to be an entertainment activity. aajili encourages all players to gamble responsibly and within their financial means.

The following responsible gaming tools are available to all aajili account holders directly from Account Settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limit reductions take effect immediately; increases are subject to a 48-hour cooling-off period;
• Loss Limits: Set the maximum amount you are prepared to lose within a defined period;
• Session Time Reminders: Configure notifications to alert you when your gaming session reaches a specified duration;
• Reality Checks: Periodic on-screen notifications reminding you how long you have been playing and your net result for the session;
• Account Pause (Cool-off): Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks) — no gaming, no deposits during this period;
• Self-Exclusion: Permanently exclude yourself from the platform for a minimum of 6 months. Self-exclusion requests are processed immediately and are irrevocable for the stated duration.

Players in Mindanao, Visayas, Metro Manila, and all other Philippine regions who believe their gambling has become problematic are encouraged to contact our support team in Tagalog or English for assistance and referral to professional gambling support resources.

For more information on responsible gaming, please visit our dedicated Responsible Gaming page.

All content on the aajili Casino platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces, software, and databases — is the proprietary intellectual property of aajili Casino or its licensed suppliers and is protected by applicable intellectual property law in the Philippines and internationally.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the aajili platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to: reproduce, copy, republish, distribute, or publicly display any aajili content; use aajili's brand name, logo, or trademarks without prior written authorization; scrape, harvest, or systematically extract data from the platform.

To the fullest extent permitted by applicable Philippine law, aajili Casino shall not be liable for:

• Any loss of profits, revenue, data, business, or anticipated savings arising from your use of the platform;
• Losses arising from unauthorized access to your account where such access resulted from your failure to maintain adequate account security;
• Technical interruptions, server downtime, or communication failures beyond aajili's reasonable control;
• Actions of third-party payment processors, game suppliers, or telecommunications providers;
• Losses arising from your failure to comply with these Terms and Conditions.

Nothing in these Terms and Conditions shall limit aajili Casino's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under Philippine law. aajili's aggregate liability to any individual player in any 12-month period shall not exceed the total amount deposited by that player during the same period.

aajili Casino reserves the right to suspend, restrict, or permanently close any player account in the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Failure to complete KYC verification within a reasonable period when requested;
• Detection of fraudulent activity, including chargebacks, false payment disputes, or misrepresentation;
• Evidence of prohibited conduct as defined in Section 9;
• Upon the player's own request for self-exclusion;
• As required by PAGCOR or any applicable regulatory authority.

Upon termination of an account for non-compliance reasons, aajili Casino reserves the right to withhold the account balance pending investigation. Where termination results from verified fraud or prohibited conduct, aajili may forfeit the account balance to the extent permitted by applicable law. Real-money balances (excluding bonus funds) held in accounts closed for reasons other than prohibited conduct will be returned to the player via their registered payment method following completion of the investigation period.

You may close your aajili account voluntarily at any time by contacting our support team. Voluntary account closure requests will be processed within 24 hours. Any remaining real-money balance will be withdrawn to your registered payment method in accordance with our standard withdrawal procedures.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. aajili Casino operates under the regulatory jurisdiction of the Philippine Amusement and Gaming Corporation (PAGCOR).

In the event of any dispute between you and aajili Casino, you should first contact our customer support team via live chat or email. Our team will endeavor to resolve disputes fairly and promptly within 10 business days of receiving a formal written complaint.

If a dispute cannot be resolved through our internal complaints process, it may be escalated to PAGCOR for regulatory review in accordance with PAGCOR's published complaints resolution procedures. Both parties agree to exhaust internal resolution mechanisms before commencing any formal legal proceedings.

aajili Casino reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players via the mobile number or email address associated with their account, and will update the "Last Updated" date at the top of this page. Non-material changes (such as typographical corrections or clarifications that do not alter your rights or obligations) may be made without notice.

Continued use of the aajili platform following the effective date of any amendment constitutes your acceptance of the revised Terms and Conditions. If you do not accept the revised terms, you should close your account and withdraw your balance before the effective date of the changes.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the aajili Casino support team using the following channels:

• Live Chat: Available 24/7 via the chat interface on the aajili Casino website. Average response time: 3–5 minutes. Filipino-speaking agents available.
• Email: [email protected] — for formal written inquiries and complaints. We aim to respond within 24 hours.

For responsible gaming inquiries specifically, our dedicated responsible gaming team is available 24/7. Please indicate in your message that your inquiry relates to responsible gaming and you will be prioritized accordingly.

These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and aajili Casino with respect to your use of the platform and supersede all prior agreements, representations, and understandings.